I was told by Capital One to continue to use my GM card as usual! Can you believe that? I would like to report this buyout and lack of customer information, access and transparency to a government oversight agency but I don't know who to contact. Also, don't use Goldman Sachs because they have failed to inform us of any dates, new cards, how to check our balances or records. Signing up is free, and you can earn on most things you do with Chevrolet, whether you are a current owner, lessee or non-Chevrolet vehicle customer. I recommend not ever using a Capital One card as they were paid millions or billions of dollars for our GM cards without assuring customer access and control over their credit cards and card history. This is a total rip off! I suggest you pay off your balance and not use the card until you receive a new card, which the letter said would be "sometime in the spring". Also, rewards are no longer cash, but restricted solely toward purchase of GM vehicles or toward your bill. Capital One gave me cut off dates in February when you can no longer access your GM account through Capital One and a date you can no longer pay your balance. I received only 1 short non-detail letter and no way to contact them. GM Extended Family Card buy out from Capital One by Goldman Sachs. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.It rewards you with a full 1 Earnings on purchases that can be redeemed toward a. Private communication is not safe on Reddit. The GM Extended Family Card from Capital. Scam alert: Ignore any private messages or chat requests.They are clearly not able to handle such a transition. They need to get their stuff in order before they ever decide to buy out and service another credit plan of this size again. Which overall, explains just how BAD Marcus could be for your own business. Having a card declined when taking a perspective client out is embarrassing and frankly a great way to look unprofessional. It only makes a confused customer become a frustrated customer. Their run arounds in customer service do not help either. Never have I seen a credit card company that wouldn’t willingly let you pay a fee to overnight a card to you regardless of whos mix up it was. It is absolutely unacceptable in my opinion. Overall, we have been waiting over 3 weeks for cards to ship, and they still have not. I have 3 other examples for each card that I won’t continue to elaborate on, or else this short response will become a novel. Marcus issued a dispute on a transaction that we never requested a dispute on, then cancelled the card and did not inform us. Right now we are down to 1 of 5 cards because of errors on Marcus’ end. I can tell that CO credit cards works way more informative, but other bank service apps has the ability to see notifications for debit card spending already. We are a small business with a total of 5 cards on the account. I highly recommend to all: DO NOT sign up for this GM card with Marcus. This transition from Capital One to Marcus has been anything but simple. Earn 1% back on everyday purchases from gas and groceries to travel and tickets Redeem in 3 Easy Steps Redeeming points is easy and there are no complicated formulas or point conversions, 1 in Earnings 1 off a new Chevrolet, Buick, GMC, or Cadillac.
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